Boiler help

Boiler screen gone blank?

First, find the switch on the wall near your boiler. It's usually right next to it or just underneath. Make sure it's switched on.If it's on and the screen is still blank, the boiler needs an engineer to look at it. Give us a call.

What's most likely wrong?

It's usually a problem with the power going into the boiler, the main circuit board, the screen itself, or one of the smaller electrical parts inside, like a sensor or the fan. The engineer will check to find out for sure.

Can you smell gas?

Don't touch the boiler. Call the gas emergency line on 0800 111 999 now.

Need an engineer?

Call us on 0330 912 2680. It's £99.99 to get an engineer to your door, and they'll tell you the price of any repair before they start.

More boiler help

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Vaillant F.27 – your boiler thinks there's a flame when there isn't
Vaillant F.62 – a problem turning the gas off
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